We may change, modify, add or remove portions of these Terms at any time. Please review them regularly. Continued use of our website after changes are posted constitutes acceptance of those changes.

You agree that The Margaret River Chocolate Company is not legally responsible for any loss or damage you may suffer in connection with your use of this website, whether arising from errors, omissions, information, goods, services, or otherwise.

Your use of any information or materials is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available meet your requirements. We expressly exclude liability for any inaccuracies or errors to the maximum extent permitted by law.

Under the Australian Consumer Law (Competition and Consumer Act 2010 (Cth)), our liability for any breach of a statutory guarantee is limited, at our discretion, to:

• resupplying the goods or services;
  
• replacing the goods; or
  
• paying the cost of resupply or replacement.
  

You must be at least 18 years of age to use this website and purchase products or services.

• Orders are dispatched promptly upon full payment, using Australia Post and/or other reputable couriers.
  
• Delivery times generally range from 2 to 14 days depending on location.
  
• Risk of loss or damage passes to you once goods are dispatched.
  
• We are not liable for items damaged or lost in transit. Customers must raise such claims with Australia Post or the courier directly, although we will assist where possible.
  
• Replacement of damaged or lost items is at our discretion.
  

General Delivery Terms:

• We deliver only within Australia, using Australia Post eParcel or Express when requested.
  
• Orders are dispatched twice weekly (Monday and Thursday). Deliveries to capital cities usually arrive within 2–4 business days.
  
• Orders may be held during extreme weather conditions.
  
• A flat fee of $20 applies; orders over $180 are delivered free. Optional insulated packaging is available for $30.

Due to the perishable nature of our products, we cannot accept returns or refunds for change of mind.

Refunds are only available where an incorrect order has been dispatched or as required by law.

If you cancel an order before dispatch, a refund may be issued less a $50 handling fee.

Refund requests must be made within 2 days of delivery and are at our discretion.

Our website may contain links to third-party websites. These are provided for convenience only. We do not endorse or accept responsibility for content, services, or advice provided on third-party sites.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability and fitness for purpose.

We do not warrant that:

• our products or services will be error-free,
  
• defects will be corrected, or
  
• this website or its servers are free from viruses or harmful components.
  

You assume full responsibility for any costs associated with repair or correction arising from your use of our website.

We respect your privacy and comply with the Australian Privacy Principles.

• We only collect personal information necessary to provide our services.
  
• Customer data is encrypted and stored securely. Credit card details are not stored on our servers.
  
• We do not sell or trade personal information.
  
• Information may be disclosed when required by law, to enforce agreements, or to protect the rights and safety of our company, customers, or third parties.
  
• Some service providers may be located overseas; by using our services, you consent to this disclosure.
  

For more details, please refer to our full Privacy Policy.

This website and its contents (including design, layout, trademarks, and graphics) are owned or licensed by The Margaret River Chocolate Company.

You may:

• print or download content for personal, non-commercial use only,
  
• share content with third parties for personal use provided you acknowledge the website as the source.
  

You may not:

• republish, reproduce, transmit, or distribute website content for commercial purposes without our prior written permission.
  

We reserve all rights to take legal action against breaches.

These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

• Junior Chocolatier Classes are held at our Margaret River and Swan Valley premises.
• Classes are suitable for participants aged 6+.
• Children aged 4–6 may participate, but both the child and their accompanying guardian are required to purchase a ticket.
• Enclosed footwear and tied-back hair are mandatory.
• Spectators may view from designated areas only.
• Allergen Warning: Ingredients may contain or come into contact with dairy, gluten, soy, and nuts.
  

Bookings & Refunds:

• Bookings must be made via the booking platform at least 24 hours in advance.
• A minimum of 5 participants is required. If not met, the class may be cancelled or rescheduled.
  

Refunds:

• Full refund for cancellations made more than 48 hours in advance.
• Cancellations within 24–48 hours may be rescheduled (no refunds).
• No refunds or reschedules for cancellations within 24 hours or no-shows.
• If we cancel, you will receive a full refund or the option to reschedule.